DFW Utilities


One of the most important issues to tackle when moving to the Dallas-Fort Worth Metroplex, after finding a place to live, is utility service. Utility companies in North Texas vary according to area, but most follow similar procedures for new accounts, and several companies offer service to the entire Metroplex.

Water & Garbage Collection

In Dallas and Fort Worth, water, sewage, and trash collection are all city services. In surrounding towns, utility billing is usually handled at the city offices, even if a service originates from Fort Worth or Dallas.

Most cities require a $50 deposit to initiate water service at your new location. If you are moving within the county, you will only need to pay a $10 relocation fee. All municipal services, including water, sewage, and recycling, are billed on one monthly statement. When you call to set up service, have your new address and phone number available, as well as your driver license and Social Security numbers.


If you have a good record with your previous phone company, you will qualify for phone service with any reputable DFW phone provider. AT&T is the most widely used provider. Call to set up phone service from your previous address. Be sure to have your new address and previous phone company information on hand. You may pay a deposit to initiate service, depending on your record with the previous company. This deposit should be billed on your first monthly statement.

For cable television, most of the DFW area is covered by Time Warner Cable Services. If you prefer satellite providers, DISH Network and DIRECTV are both available in most areas. The good news is that several companies that offer cable also offer high-speed Internet connections so you can consolidate your billing. In fact, AT&T, Sprint/EMBARQ, Time Warner, and Verizon all offer phone, Internet, and cable bundles for your convenience. Call after you move to schedule a technician visit to your home to set up your cable or satellite.


Electric service in DFW underwent an enormous shift in January of 2002 when electricity was deregulated. For most of the area, this means that residents have a choice when it comes to who provides their electricity. The Public Utiltiy Commission (PUC) has a website at www.powertochoose.org to help you find the options available in your zip code. You’ll find a list of participating retail companies and the plans they offer. Find the same information by calling 866-PWR-4-TEX (1-866-797-4839).

Not all areas of DFW offer retail electric choice. The city of Garland and other municipal utilities provide only one source. Electric cooperatives such as COSERV, which serves parts of Denton, Collin, and Tarrant counties, don’t offer competitive electric plans either. Instead, electric rates are set by the city or cooperative.

Regardless of who provides your electricity, you will need to supply some basic information when you call for set-up, including your previous address and electric provider, new address and phone number, place of employment, driver license number, and Social Security number. You may also need to provide a letter of credit from your previous electric company.

Most companies require a non-refundable set-up fee and a refundable deposit. Most deposits and fees are billed on your first statement. Be sure to call at least 2-3 business days before your move-in date to ensure that service is activated in time.


If your home or apartment uses gas for heating, you’ll need to contact the local gas company. Atmos Energy provides the gas services for most of DFW. When you call to set up service, be sure to have your new address and telephone number, name of your former gas service company, place of employment, driver license number, and Social Security number at hand. You may be asked about any major gas appliances installed in your home and for a letter of credit from your previous company.

Be sure to call the gas company several days before you move to give the city enough time to inspect the lines and for a technician to turn on the pilot light.


  • Handy Phone Numbers

    Utility Companies & Registration



    We recommend going to www.powertochoose.org. You can compare offers for electric companies. Here are a few available:

    TXU www.txu.com 800-242-9113
    Reliant www.reliant.com 866-222-7100
    Cirro Energy www.cirroenergy.com 800-692-4776
    Gexa Energy www.gexaenergy.com 866-961-9399
    Co-Serv   800-274-4014



    Atmos Energy www.atmosenergy.com 800-460-3030



    ATT www.att.com 800-464-7928
    Verizon Fios www.verizon.com 800-837-4966
    Dish Network www.dishnetwork.com 855-366-5115


    Vehicle & Voter Registration:

    Collin County 972-547-5020 972-547-1900
    Dallas County 214-653-7621 214-637-7937
    Denton County 940-349-3510 940-349-3200
    Tarrant County 817-884-1100 817-884-1115
    Rockwall County 972-204-6130 972-204-6200


    Voter Registration

    Contact link from Secretary of State's Office http://www.sos.state.tx.us/elections/voter/votregduties.shtml

    Boat Registration 972-226-9966



    Maintained by the city you reside in. Here are some local city provider numbers:

    Addison 972-450-7081
    Allen 214-509-4560
    Anna 972-924-3325
    Argyle 940-464-7274
    Arlington 817-275-5931
    Aubrey 940-440-9343
    Azle 817-444-2541
    Bedford 817-952-2112
    Benbrook 817-871-8200
    Burleson 817-447-5400
    Malakoff 903-489-0699
    West Cedar Creek
    Municipal Utilities District
    Carrollton 972-466-3120
    Cedar Hill 972-291-5118
    Celina 972-382-2682
    Cleburne 817-645-0919
    Colleyville 817-577-7575
    Coppell 972-304-3695
    Corinth 940-497-2263
    Crowley 817-297-2201
    Dallas 214-651-1441
    Dalworthington Gardens 817-274-7368
    Denton 940-349-8200
    DeSoto 972-230-9627
    Duncanville 972-780-5010
    Euless 817-685-1471
    Eustace 903-425-4702
    Fairview 972-562-0522
    Farmersville 972-782-6151
    Farmers Branch 972-919-2525
    Fate 972-771-4601
    Flower Mound 972-874-6010
    Fort Worth 817-392-8210
    Frisco 972-335-5575
    Garland W & S 972-205-2671
    Glenn Heights 972-223-1690
    Grand Prairie 972-237-8413
    Grapevine 817-410-3173
    East Cedar Creek
    Freshwater Supply District
    Gunter 903-433-5185
    Haltom City 817-222-7717
    Heath 972-771-6228
    Highland Park 214-521-4161
    Highland Village 972-899-5132
    Irving 972-721-2411
    Keller 817-743-4060
    Kennedale 817-478-5418
    Kemp 903-498-3191
    Kerens 903-396-2971
    Krum 940-482-3491
    Lake Dallas 940-497-2999
    Lancaster 972-218-1331
    Lewisville 972-219-3440
    Little Elm 972-294-1821
    Log Cabin 903-489-2195
    Lucas 972-727-8999
    Mabank 903-887-3241
    Malakoff 903-489-0699
    Mansfield 817-276-4200
    McLendon-Chisholm 972-722-3203
    McKinney 972-547-7550
    Mesquite 972-216-6208
    Midlothian 972-775-7130
    Murphy 972-424-6021
    North Richland Hills 817-427-6200
    Ovilla 972-617-7262
    Pantego 817-274-1381
    Parker 972-442-4105
    Pilot Point 940-686-2165
    Plano 972-941-7105
    Ponder 940-479-2396
    Princeton 972-736-2416
    Prosper 972-347-2741
    Quinlan 903-356-3306
    Red Oak 972-617-0307
    Richardson 972-744-4120
    Richland Hills 817-299-1800
    Rockwall 972-771-7736
    Rowlett 972-412-6105
    Royce City 972-636-2250
    Sachse 972-495-1212
    Saginaw 817-232-4640
    Sanger 940-458-7930
    Seagoville 972-287-2050
    Southlaken 817-748-8082
    Terrell 972-551-6600
    The Colony 972-625-2741
    Trinidad 903-778-2525
    Trophy Club 817-430-1911
    University Park 214-363-1644
    Van Alstyne 903-482-5426
    Waxahachie 972-937-7330
    White Settlement 817-246-4971
    Wylie 972-442-8130

Legal disclaimer

The material provided here is for informational purposes only and is not intended and should not be considered as legal advice for your particular matter. You should contact your attorney to obtain advice with respect to any particular issue or problem. Applicability of the legal principles discussed in this material may differ substantially in individual situations.

While The Yeatman Team of Ebby Halliday Realtors has used reasonable efforts in collecting and preparing materials included here, due to the rapidly changing nature of the real estate marketplace and the law, and our reliance on information provided by outside sources,  The Yeatman Team of Ebby Halliday Realtors makes no representation, warranty, or guarantee of the accuracy or reliability of any information provided here or elsewhere on TheYeatmanTeam.com.

Any legal or other information found here, on TheYeatmanTeam.com, or at other sites to which we link, should be verified before it is relied upon.


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